Responsible Gaming at 88bl — Stay in Control

Responsible gaming means engaging with online gaming as a form of entertainment — not as a way to earn income, recover losses, or escape personal problems. At 88bl, we believe that gaming should be a positive experience for every player in Bangladesh, from Dhaka to Chittagong, Sylhet to Cox's Bazar. The moment gaming stops being fun and starts feeling like a burden, it is time to step back and use the tools available to you.

88bl provides a range of practical responsible gaming tools that are built directly into the platform and accessible from your account settings at any time, at no charge. These tools are designed to give you full control over your gaming activity so that you can set sensible boundaries before any issue arises — rather than waiting until gambling has already become a problem.

88bl operates a strict 21+ policy across its entire platform. All new accounts undergo identity and age verification as part of the registration process. Players who are found to be under the age of 21 will have their accounts suspended immediately, all activity during the underage period will be reviewed, deposits will be refunded, and any winnings accumulated during that period will be forfeited. 88bl takes underage gaming extremely seriously and has a zero-tolerance stance on it.

If you are a parent or guardian who suspects a minor has registered on 88bl, please contact our support team immediately using the email address in the footer of this page. We will act promptly to investigate and, where confirmed, close the account and return any deposited funds. Never share your 88bl account credentials with anyone under the age of 21.

All responsible gaming tools are available free of charge and can be activated at any time directly from your account settings at https://88bl.ws. If you need help finding or using any of these tools, contact the 88bl support team — available 24 hours a day, 7 days a week — using the email address in the footer of this page.

Problem gambling can develop gradually and is not always easy to recognise in yourself. The following signs may indicate that gambling has moved beyond entertainment and is becoming a problem. If you recognise any of these patterns in your own behaviour, we strongly encourage you to use the self-exclusion or cooling-off tools above and to contact 88bl support immediately.

The best way to avoid problem gambling is to approach every gaming session with a clear mindset and clear limits set in advance. Before you start a session on 88bl, decide on a specific budget — the maximum amount in Bangladeshi Taka (৳) that you are comfortable losing — and a maximum time limit. Treat both of these as firm rules, not guidelines. When either limit is reached, end the session immediately, regardless of whether you are winning or losing at that point.

Never gamble when you are tired, emotionally distressed, under the influence of alcohol, or in a situation where you are under financial pressure. Gambling under these conditions significantly increases the risk of making poor decisions and spending more than intended. Gaming on 88bl should feel like entertainment — comparable to watching a cricket match or a night out. If it ever starts feeling like a second job or a source of stress, that is a clear signal to pause.

Self-exclusion is available to all 88bl players at no cost and can be requested at any time. There are two ways to activate self-exclusion: (1) Log in to your 88bl account, go to Account Settings, select Responsible Gaming, and choose Self-Exclusion. Select the duration that suits your needs. The exclusion activates immediately. (2) Contact 88bl support directly by email using the address in the footer of this page. Your request will be processed within one business hour.

During any self-exclusion period — whether chosen for 6 months, 1 year or 2 years — your 88bl account is fully suspended. You will not be able to log in, place bets or make deposits. All promotional communications from 88bl will stop. If you attempt to create a new account during an active self-exclusion, 88bl will close that account on detection. At the end of the exclusion period, a 24-hour reflection window opens before the account can be restored — you must actively request reactivation; it does not happen automatically.

Permanent self-exclusion is irreversible. Once activated, the account cannot be reopened under any circumstances. If you are considering permanent self-exclusion, we encourage you to speak with a support team member first, as there are other options such as extended time-limited exclusions that may better suit your needs while keeping the option of returning open in the future.

88bl takes the protection of minors from online gambling extremely seriously. All accounts are subject to age verification at registration, and 88bl may request additional proof of age at any point during a player's time on the platform. If there is any reason to suspect that an account holder may be under 21, the account will be suspended immediately pending a full age verification review.

88bl strongly recommends that parents and guardians who share devices with children use parental control software to prevent minors from accessing online gambling sites. Free parental control tools are available for Android and iOS devices, and most mobile network providers in Bangladesh offer parental controls at the network level. If your device is used by multiple people in your household, ensure your 88bl account is always logged out after each session and that your login credentials are not stored or accessible to others.

If you are worried that gambling is becoming a problem for you or someone you care about, please do not wait. The 88bl support team is available 24 hours a day, 7 days a week, and every member of the team is trained to handle responsible gaming conversations with care, sensitivity and full confidentiality. We will never judge you for reaching out. Getting in touch early — before things escalate — is always the right decision.

Responsible gaming is not a legal checkbox for 88bl — it is a core part of how we operate. Every new feature we add to the platform is reviewed for its potential impact on player welfare. Our customer support team receives regular training on problem gambling awareness and intervention. We actively monitor account behaviour for patterns that may suggest a player is at risk and will reach out proactively where concerns are identified.

88bl publishes this Responsible Gaming page and reviews it at least once per year to ensure the information, tools and contact details remain accurate and current. If you have any suggestions for how 88bl can improve its responsible gaming programme, we welcome your feedback via the support email address. We are committed to continuous improvement in this area because the wellbeing of our players in Dhaka, Chittagong, Sylhet and across Bangladesh matters to us.